Displaying 1 to 2 from 2 results
OTRS - Helpdesk platform in Perl
OTRS is the leading open-source service innovation suite and includes Help Desk, an ITIL-compatible IT service management (ITSM) solution, an iPhone App and an underlying technology platform. It provides web interface to administer and manage the tickets. Email notifications will be sent out for new tickets and follow-ups.
Clockingit - Project Management, Collaboration and Time Tracking in Ruby
Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long.
It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.
