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OTRS - Helpdesk platform in Perl
OTRS is the leading open-source service innovation suite and includes Help Desk, an ITIL-compatible IT service management (ITSM) solution, an iPhone App and an underlying technology platform. It provides web interface to administer and manage the tickets. Email notifications will be sent out for new tickets and follow-ups.
Calipso - Open Source Adaptive Case Management and Workflow
Welcome to the Calipso pages at GooglecodeCalipso is an Open Source Adaptive Case Management and Workflow Platform. For more information see the project website at calipso.abiss.gr. Community Edition DocumentationTo access Community Edition documentation please visit the project documentation pages. Community Edition Support and General DiscussionTo get help or participate, please subscribe to the calipso-users and calipso-developers groups respectively. Feature requests and bug reports can be s
